When that requirement extends to accessing those recordings for many years (even decades), a number of technical and operational challenges arise.
That’s where Davies Call Recording can help.
2.71x savings on compliance vs. non compliance.
Preserve, secure, and centralise your customer call recordings for simple compliance – and cost reduction.
More than ever before, customer interactions are happening across a range of platforms. But voice and video contact continue to lead the way. But with a dispersed work environment, particularly since the pandemic, those calls are happening in new locations, and across multiple networks, collaboration platforms and devices.
Call Recording enables businesses to capture valuable voice and video data from any device, network, application, and location – and store it securely in the cloud.
With native integrations to Microsoft Teams, Zoom, Cisco Webex, and more than 150 of the world’s service providers, you can guarantee compliant recording within a few clicks. So, businesses of all sizes can record calls for all users at all times – no hardware required. And with a global footprint, we can also take care of data sovereignty requirements, ensuring your data stays where it should.