Automate your way to a better, more efficient business

Automate your way to a better, more efficient business

We are trusted by these well known brands

From customer-facing to decision-making, Intelligent Automation has the power to completely transform your integral operations.

 

However, it can often be tricky to know where to start or which area of your business would benefit most from this technology. We can make it simpler for you – supporting you with everything from strategic consultancy to the development of automation solutions designed to level up your business – and fast.

Our services

RPA as a Service

Our flexible, scalable Robotic Process Automation (RPA) solution can simplify your core business processes by using digital robots to complete labour intensive and repetitive tasks – freeing up your employees to work on more important things. We’ll host the platform, take care of the ongoing maintenance and be on hand to help 24/7.

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Automated Process Discovery and Mining

Through our Automated Process Discovery service, we’ll help you understand which of your day-to-day micro-processes should be automated. Our technology can sit on your employee’s computer to gather vital understanding on your business’ working activities and which are ripe for automation. From there, we’ll wireframe each process, and build baseline automation capability that requires no human involvement.

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Strategic Consultancy

An effective digital strategy can help your business stand out from the crowd. Our IA solutions can help you use actionable insights, team experience, and leading automation technology to achieve the cohesive digital future that your business deserves.

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Our solutions

Back-Office Operations
Davies intelligent automation products can help you take care of the everyday repetitive processes essential to the smooth running of your business while taking the strain off your team. Increasing throughput, reducing errors, and helping your business to attain its goals.
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Contact centre and front office
With integral processes automated, your contact centre and front office team are free to focus on the things that matter – including customer experience. We can give you the tools you need to take back essential time, and improve the way your customers see you.
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Decision-making
There are some decisions that machines simply can’t make. But there are a lot of others that they can. With the right AI and automation solutions, Davies can help you to streamline your decision-making processes. Freeing you to focus on the issues that really need your attention.
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Sales
Imagine how much more your sales team could achieve if they had a whole world of relevant information at their fingertips. If they didn’t need to worry about research. And if admin took care of itself. That’s what Davies intelligent automation can do for your business.
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Fraud Detection
Busy humans are easily deceived. Technology is not. With intelligent automation, rules-based checks and ground-breaking algorithm-led approaches, Davies can help you to initiate a comprehensive fraud-detection and prevention process to keep your business protected.
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‘Davies has reinstated our confidence in automation, and really understood our strategy. Collaboratively, we have delivered tangible results in a short period of time and during the pandemic. I am immensely proud of our team’s achievements to date, and in the immediate future.’
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What we do best

Our approach and skills make us an ideal partner for organisations that rely on complex enterprise applications. With just the right mix of technical expertise and tried and tested solutions and services we can work with you to deliver enterprise-scale transformation for your business. Here’s what you can expect when working with Davies: 

Global partners 

We can do it all. Whether that means partnering with the best platforms globally or developing a customised solution for you ourselves – we’ll do whatever is right to create the best solution for your business.  

Digital enablement 

We can help you deliver a modern customer experience without needing to overhaul your legacy architecture. We have a number of innovative solutions that can provide a frictionless layer between the two. 

Integration with legacy systems 

We use AI and robotics to provide clever technology that works alongside your existing operating models and legacy business systems – and we do it at pace.  

Power to your people 

Create a working culture that values innovation and works to get the best out of your people by automating mundane duties. Empower your employees by augmenting their day-to-day tasks. All while reducing costs. 

AUTOMATION

3 unique ways to use AI for your data insights

AI can help your business in many ways when it comes to gathering and analysing your data, as well as suggesting follow-up actions to improve your service. Here’s what to expect when leveraging the power of AI for your data analytics.

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AUTOMATION

The big freeze: Maintaining customer outcomes during the busy period

Good customer outcomes are crucial for promoting customer loyalty, building a great reputation for your business, and ensuring you stay on the right side of the FCA in particular, given the implementation of Consumer Duty earlier this year. But with recent FCA complaints data showing a rising number of complaints—1.88 million opened complaints in H1 of 2023—it’s clear there is still some work to be done to satisfy these requirements.

CUSTOMER EXPERIENCE

Embracing ‘retro humanity’ in the age of AI

AI (artificial intelligence) is quickly becoming an integral part of our lives, shaping our experiences and interactions. We’ve invested heavily in nurturing this ‘digital brain’, feeding it with our thoughts, opinions, and experiences. The goal? To achieve the ultimate convenience, the perfect customer experience, a competitive edge, or revenue growth. But amidst this relentless pursuit, have we paused to consider the price we’re paying for this convenience? Have we contemplated the potential repercussions of an over-reliance on AI? 

AUTOMATION

5 reasons to incorporate automation into your asset allocation plans

Automation is transforming the wealth management industry, with a growing number of organisations embracing this exciting technology to streamline operations and enhance services. But what’s all the fuss about? And what are the key drivers for so many wealth management businesses investing in automation?

Are you ready to transform your business processes using intelligent automation?  
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