Kuarterback is our latest in a line of successful automated claims solutions, engineered using pioneering artificially intelligent technology. The system which can be deployed on any motor claim rapidly reads through a stage 2 pack received through the RTA portal, from medical reports to physio invoices, to convert content into structured data fields that can then be automatically processed against a set of agreed rules and valuation matrices to generate a claim value.

In line with market trends and the ongoing focus on escape of water across the property claims division we looked at how our own training could support the handling of these matters, combined with our existing technically focused escape of water training we introduced Davies Virtual Reality.

“The principle that we had was of building a solution that enables us to dictate the direction of claims, particularly personal injury claims when we started,”