Allowing you to automate quality assurance, increase revenues, reduce operational cost, improve customer experiences and identify potential fraudulent claims in real-time.
Using speech analytics, we have helped our clients:
Delivering an intuitive, flexible speech analytics infrastructure, Davies can help your business gain richer insights, stronger evidence, and actionable recommendations from customer interactions. Allowing you to better support vulnerable customers, monitor compliance, reduce fraudulent activity, and improve your overall CX for enhanced customer retention and increased revenue.
Davies speech analytics solutions have already been deployed by 100+ businesses across the UK.
These are some of their experiences.Discover more